Flowera AI
TREN
Example Flow

Capture and Qualify Leads Automatically on WhatsApp

  • Sales
  • WhatsApp
  • Retail
StartWhatsApp message
AgentQualify the leadgpt-5.4
ConditionIs it qualified?
ToolZoho CRM · create lead
Direct ReplyImmediate reply

How the flow works

  1. 1Start — WhatsApp message

    A customer messages the business number.

  2. 2Agent — Qualify the lead

    An AI/Agent node reads the message, asks one or two clarifying questions if needed, and decides whether this is a real purchase intent.

  3. 3Condition — Is it qualified?

    Only leads that pass move forward.

  4. 4Tool — Zoho CRM · create lead

    The qualified lead's details are written straight into Zoho, with the full conversation attached for context.

  5. 5Direct Reply — Immediate reply

    The customer gets an immediate, on-brand acknowledgement instead of silence while a human catches up.

The conversation this flow produces

Ayse K. WhatsApp · +90 5•• ••• 42 18
Hi — do you have the pink dress from the window in size M?
Hello! The Pink Rose Dress is in stock in M — ₺890. Would you like me to hold one for you?
Yes please. Can I pick it up from Kadıköy?
Lead created in Zoho CRM
Done. It's reserved in your name at the Kadıköy store for 48 hours — our sales team will follow up with the details shortly.

The record this flow writes

Ayse Kaya — RetailZoho CRM · Lead
Full name
Ayse Kaya
Product of interest
Pink Rose Dress · M
Purchase intent
High — asked size and stock
Source
WhatsApp · +90 5•• ••• 42 18
Stage
Qualified
Note
Kadıköy store pickup, held 48 hours
6/6 fields filled · nobody typed them

An illustrative example — not a one-click importable template (Flowera doesn't have a template gallery yet).

The problem

A retail team gets a steady stream of WhatsApp inquiries, but every one needs a human to read it, decide whether it's a real buyer, and copy the details into the CRM before anyone can follow up. By the time a rep gets to it, the conversation has gone cold.

The result

The team stops spending time on messages that were never going to convert, and every qualified lead already has a CRM record and a conversation history by the time a rep opens it.

Flowera Setup Support

Get in touch and we'll help you through your setup.

Get Setup Support