An illustrative example — not a one-click importable template (Flowera doesn't have a template gallery yet).
The problem
A post drives hundreds of comments asking “how do I get this?” — but replying publicly to each one is slow, and the useful information (a link, a price, a size guide) doesn't really belong in a public comment thread anyway.
The result
Every comment gets a fast, personal answer without a team member manually replying to each one, and the conversation moves to DMs — a channel actually built for a real back-and-forth.