Flowera AI
TREN

Terms & Conditions

Effective Date: 01.05.2025
Last Updated: 01.05.2025

Welcome to Flowera Yazılım Limited Şirketi (“Flowera”, “we”, “us” or “our”). These Terms & Conditions (the “Terms”) govern your access to and use of our website (flowera.ai), our software platforms, applications, APIs, AI automation tools and all related services (together, the “Services”). By accessing or using our Services you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use our Services.

1. Eligibility To use our Services you must be at least 18 years old, or have reached the age of majority in your jurisdiction. By using Flowera you confirm that you meet these criteria and have the legal capacity to enter into a binding agreement.

2. Scope of the Services Flowera provides advanced AI-powered automation solutions using a combination of proprietary technology and integrations with existing third-party platforms. The Services include, but are not limited to:

  • AI-powered workflow automation
  • Natural Language Processing (NLP)
  • Chatbot and virtual assistant development
  • Business process automation (BPA)
  • Predictive analytics and data-driven insights
  • Integration with APIs, CRMs and ERP systems
  • Robotic Process Automation (RPA)
  • Custom AI model development and deployment

Flowera may, at its sole discretion and with or without notice, add, modify or discontinue features or technologies.

3. Accounts and Security You may need to create an account to access certain features. You agree to:

  • Provide accurate, current and complete information
  • Keep your login credentials confidential
  • Notify us immediately of any unauthorised use of your account

We are not liable for any loss or damage arising from your failure to protect your account.

4. Acceptable Use You agree not to misuse our Services. Prohibited uses include, but are not limited to:

  • Violating Turkish law or international law
  • Infringing intellectual property rights
  • Distributing malware or spam, or unauthorised data scraping
  • Using AI output for fraud, manipulation or harmful purposes
  • Attempting to circumvent system restrictions or reverse-engineer them

Flowera reserves the right to suspend or terminate any account engaged in prohibited conduct.

5. Intellectual Property All content, software, algorithms, trademarks, trade secrets and technologies associated with Flowera are protected under Turkish and international intellectual property law and are the exclusive property of Flowera or its licensors. By using the Services you grant us a non-exclusive, royalty-free licence to use the data you send us solely to operate and improve our Services.

6. Third-Party Services Our Services may interact with or rely on external technologies such as OpenAI, Google Cloud, AWS and others. Use of those third-party services is subject to their own terms and policies. Flowera does not control such external services and is not responsible for their operation or reliability.

7. Privacy and Data Protection We collect and process personal and business data in accordance with our Privacy Policy. We comply with applicable Turkish data protection legislation (KVKK) and, where relevant, the GDPR. As data controller, you are responsible for establishing the legal basis for processing any personal data submitted through our platform.

8. Confidentiality Both parties agree to keep confidential all proprietary or non-public information shared between them, including business processes, trade secrets and technical details. This obligation survives termination of these Terms.

9. Disclaimer Flowera provides the Services “as is” and “as available”. We make no warranties, express or implied, regarding:

  • Uninterrupted availability or uptime
  • The accuracy of output produced by AI systems
  • Fitness for a particular purpose
  • The suitability of third-party integrations

We do not warrant that the Services will be uninterrupted or error-free.

10. Limitation of Liability To the maximum extent permitted by law, Flowera shall not be liable for:

  • Indirect, incidental or consequential damages
  • Loss of profit, data or business
  • Damage caused by third-party software or APIs

Our total liability under these Terms shall under no circumstances exceed the amount paid by you in the 12 months preceding the event giving rise to the claim.

11. Indemnity You agree to indemnify and hold harmless Flowera, its officers and its affiliates from all claims, liabilities or costs arising from your use of the Services, your breach of these Terms, or your infringement of any third-party right.

12. Termination We may suspend or terminate your access to the Services at any time, with or without cause. On termination:

  • You must cease all use of the Services
  • All outstanding fees remain payable
  • Data may be deleted in accordance with our data retention policy

13. Changes to These Terms We may update these Terms from time to time. Where material changes occur we will notify users via the website or by email. Continuing to use the Services after changes are published constitutes acceptance of those changes.

14. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of the Republic of Türkiye. Unless otherwise agreed in writing, the courts of Istanbul (Çağlayan Courthouse) shall have exclusive jurisdiction over any dispute.

15. Contact Us For questions or concerns, please get in touch: hello@flowera.ai