Terms & Conditions
Effective Date: 01.05.2025
Last Updated: 01.05.2025
Welcome to Flowera Yazılım Limited Şirketi (“Flowera”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website (wordpress-747367-5380365.cloudwaysapps.com), software platforms, applications, APIs, AI automation tools, and all related services (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use our Services.
1. Eligibility
You must be at least 18 years of age or the legal age of majority in your jurisdiction to use our Services. By using Flowera, you confirm that you meet these criteria and that you are legally capable of entering into a binding contract.
2. Scope of Services
Flowera provides advanced AI-powered automation solutions using a blend of proprietary technologies and integrations with existing third-party platforms. Services include but are not limited to:
AI-assisted workflow automation
Natural Language Processing (NLP)
Chatbot and virtual agent development
Business process automation (BPA)
Predictive analytics and data-driven insights
Integration with APIs, CRMs, and ERP systems
Robotic Process Automation (RPA)
Custom AI model development and deployment
Flowera may add, modify, or discontinue features or technologies at its sole discretion, with or without notice.
3. Accounts and Security
You may be required to create an account to access certain features. You agree to:
Provide truthful, current, and complete information
Maintain confidentiality of your credentials
Notify us immediately of any unauthorized use of your account
We are not liable for any loss or damage resulting from your failure to safeguard your account.
4. Acceptable Use
You agree not to misuse our Services. Prohibited uses include, but are not limited to:
Violation of Turkish or international law
Intellectual property infringement
Distribution of malware, spam, or unauthorized scraping
Use of AI outputs for fraudulent, manipulative, or harmful purposes
Attempting to reverse-engineer or bypass system limitations
Flowera reserves the right to suspend or terminate any account engaged in prohibited conduct.
5. Intellectual Property
All content, software, algorithms, trademarks, trade secrets, and technologies associated with Flowera are protected under Turkish and international intellectual property laws and are the exclusive property of Flowera or its licensors.
By using the Services, you grant us a non-exclusive, royalty-free license to use your submitted data solely to operate and improve our Services.
6. Third-Party Services
Our Services may interact with or rely on external technologies such as OpenAI, Google Cloud, AWS, and others. Use of these third-party services is governed by their respective terms and policies. Flowera does not control and is not liable for the operation or reliability of such external services.
7. Privacy and Data Protection
We collect and process personal and business data in accordance with our [Privacy Policy]. We comply with applicable Turkish data protection regulations (KVKK), as well as GDPR when relevant.
As the data controller, you are responsible for ensuring the lawful basis for processing any personal data submitted via our platform.
8. Confidentiality
Both parties agree to keep confidential all proprietary or non-public information exchanged, including business processes, trade secrets, and technical details. This obligation survives termination of these Terms.
9. Disclaimers
Flowera provides Services “as is” and “as available”. We make no warranties, express or implied, regarding:
Availability or uptime
Accuracy of outputs generated by AI systems
Fitness for a particular purpose
Suitability of third-party integrations
We do not guarantee that the Services will be uninterrupted or error-free.
10. Limitation of Liability
To the maximum extent permitted by law, Flowera shall not be liable for:
Indirect, incidental, or consequential damages
Loss of profits, data, or business
Damages caused by third-party software or APIs
Our total liability under these Terms shall not exceed the amount paid by you in the 12 months preceding the event giving rise to the claim.
11. Indemnity
You agree to indemnify and hold harmless Flowera, its officers, and affiliates from any claims, liabilities, or expenses arising out of your use of the Services, violation of these Terms, or infringement of any third-party rights.
12. Termination
We may suspend or terminate your access to the Services at any time, with or without cause. Upon termination:
You must cease all use of the Services
Any outstanding fees remain payable
Data may be deleted in accordance with our data retention policy
13. Changes to Terms
We may update these Terms periodically. We will notify users through the website or email when significant changes occur. Continued use of the Services after changes are posted constitutes your acceptance.
14. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes shall be subject to the exclusive jurisdiction of the courts of Istanbul (Çağlayan Courthouse), unless otherwise agreed in writing.
15. Contact Us
For questions or concerns, please contact: hello@flowera.ai