WhatsApp is where most of your customers already talk to you, and it rewards businesses that answer well. Flowera runs that whole side of your business on the WhatsApp Business Platform, as an approved Meta Tech Provider building on Meta's official Cloud API: one connected number, one AI agent, and everything from a first question to a placed order handled in the same conversation.
WhatsApp
Your customers are already on WhatsApp. Be there too, around the clock.
Flowera connects to your WhatsApp Business number, answers every message with AI, fills in forms inside the chat, sends campaigns that start real conversations, and steps aside the moment your team wants to take over.
It starts the conversation
An approved template, to everyone on the list, by name.
It collects in the chat
The form opens inside WhatsApp. Nobody gets sent to a website.
It takes the order in the chat
The customer opens the catalog in WhatsApp and sends her cart.
It closes the sale
Address, payment, shipping. All in the same thread, at 23:54.
Outgoing
Answer in whatever form fits
A reply doesn't have to be a paragraph. When a customer has three options, buttons get them there in one tap. When the list is longer, a menu opens inside the chat. When the answer is a document or a photo, that's the reply. And when it's a real conversation, it's just text.
The plumbing stays out of your way. Whoever wrote last is automatically who gets answered, so there's no number to enter or mistype. Template variables appear ready to fill the moment you pick a template. And if a teammate has joined a conversation, the agent stops replying on that thread by itself.
FAQ
Common questions
The questions that come up most before connecting a number.
No. Connect the number without losing it. Your team keeps answering from the WhatsApp Business App while the agent works on the same number.
No. Existing chat history can be brought across, and old and new messages merge into one continuous conversation.
No. Connecting the number takes a few clicks in a popup, and you can start from a ready-made flow.
If they wrote to you in the last 24 hours, freely. After that WhatsApp requires an approved template, which you write in Flowera and send for approval without leaving it.
Take over any time, from the panel or straight from your phone. The moment you reply, the agent goes quiet.
Campaigns pace themselves, test on a small group first, never message the same person twice, and automatically exclude anyone who asked to stop. All of it protects the number.
Yes. Flowera is an approved Meta Tech Provider and connects through Meta's official Embedded Signup flow, not an unofficial client or a phone kept running in a server room.
Yes. The same agent connects to both.
Yes. They're transcribed automatically, and the agent responds to what was actually said.
As many as you need, each routed to its own flow or team.